The 5 Essential Practices for Effective Team Leader: Sira Management

This two-day intensive training program is designed to equip frontline leaders with the mindset, skillsets, and toolsets needed to succeed in their critical roles. Frontline leaders are vital in driving team performance, fostering a positive work environment, and achieving company goals. Through hands-on workshops, practical exercises, and group discussions, participants will master five essential practices for effective leadership that will help them build and lead high-performing teams with confidence and clarity.

The 5 Essential Practices for Successful Frontline Leaders

Duration:

2 Days

Level:

Intermediate

Develop a mindset focused on creating success through others, fostering team trust, and achieving shared goals.
Gain practical skills in team-building, delegation, performance management, decision-making, and conflict resolution.
Learn to apply essential tools to set and monitor goals, empower team members, and build cohesive, collaborative teams.
Strengthen their ability to lead with resilience and adaptability in a fast-paced work environment.
Leave with a comprehensive action plan to implement these practices and improve team performance and morale.

Day 1: Mindset and Core Skills

Session 1: Cultivating the Leader�s Mindset
- Content: Creating Success Through and With Others
- Activities:
  - Reflection Exercise: Participants reflect on their leadership values and identify ways they can influence their teams.
  - Group Discussion: Sharing personal experiences of successful team-led initiatives.
Session 2: Build a Winning Team
- Content: Stages of Team Development (Forming, Storming, Norming, and Performing), Team Mission, and Vision
- Activities:
  - Case Study: Analyzing a real-world example of team development stages.
  - Mission/Vision Workshop: Each participant drafts a team mission and vision aligned with organizational goals.
Session 3: Build Team Rapport and Trust
- Content: Techniques for building rapport, understanding team dynamics, and developing trust.
- Activities:
  - Trust-Building Exercise: Pair activities focused on active listening and empathy.
  - Team Mapping: Participants identify key relationship dynamics in their teams and develop strategies to build trust.
Session 4: Delegation and Empowerment
- Content: Strategies for effective delegation and empowering team members
- Activities:
  - Delegation Simulation: Practice exercises for delegating tasks and responsibilities.
  - Empowerment Workshop: Discussing empowerment strategies and planning for team ownership of tasks.

Day 2: Advanced Skills and Practical Tools

Session 4: Performance Management
- Content: Fundamentals of setting clear performance goals, monitoring progress, providing feedback, and facilitating development.
- Activities:
  - Role-Play: Practicing performance review discussions with constructive feedback.
  - Goal-Setting Exercise: Using SMART goals to create performance objectives for team members.
Session 5: Decision-Making and Problem-Solving
- Content: Approaches to quick and effective decision-making, problem-solving techniques.
- Activities:
  - Case Study Analysis: Participants analyze a scenario requiring rapid decision-making.
  - Problem-Solving Workshop: Working in groups to tackle real-life challenges using structured problem-solving frameworks.
Session 6: Conflict Resolution and Building a Cohesive Team
- Content: Techniques for conflict management, fostering a collaborative team environment.
- Activities:
  - Conflict Resolution Role-Play: Practicing techniques for managing conflict constructively.
  - Team Cohesion Action Plan: Creating actionable plans for building and maintaining a cohesive team.

First-line supervisors, team leaders, and frontline managers
Newly promoted leaders aiming to enhance their leadership skills
Experienced frontline leaders seeking to update and refine their leadership practices
Department heads overseeing team operations in various departments (sales, customer service, production, etc.)